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Role Responsibilities
To support Business Banking growth through partnership & alliance as well as GBA initiatives, including financial institutions with digital / internet / mobile lending platforms, eCommerce / online store operators, government departments (e.g., tax / custom authorities), Fin-tech companies and accounting software companies.
RESPONSIBILITIES*
Strategy*
- Implementation of GBA initiatives to support the bank strategy.
- Implementation of client segment strategies and program, campaign delivery.
- Implementation of marketing initiatives, client communication, sales kit, CVP, marketing research
- Leverage customer and performance analytics to determine segment strategies, effectiveness of relationship and performance management model deployed.
Business*
GBA Partnership & Alliances Management
- Participate & Execute GBA strategy formation for Business Banking
- Recommend and on-board agreed partnerships, implement segment offer, business case in the designated
- Implement with GBA related marketing events, promotions, campaigns and marketing events.
- To participate in GBA Strategic Planning & formation & execution.
- To synergize GBA strategy with current business strategy to further achieve revenue, balance sheet, and operating profit targets.
- To establish the fundamentals for the long-term performance of the business under GBA structure.
- GBA investment and initiative management.
- Full responsibility to close working with stakeholders to achieve expected delivery.
Processes*
- Ensure that the segment initiatives related processes are smooth and sound
- Engage with frontline and product to ensure that the process at the execution level is sound and smooth
People & Talent*
- Perform professionally as a team player to lead, co-work, or support in all Business Banking related initiatives
- Enhance & multiply the quality & depth of direct reports in Business Banking family.
- Drive performance through clear objectives via scorecards, KPIs
Risk Management & Governance*
- Ensure effective and efficient operations without sacrifice on control and service quality. Continually look at opportunities for process improvements
- Work with Compliance, ensure adherence to regulations particularly relating to BB segment and Alliance Management
- Embed Here for good and the Group’s brand and values in the region/country
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
- Work effectively across SCB, using values behaviors to drive sustainable business growth
Regulatory & Business Conduct*
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles Act responsibly and within your authority, Use good judgment, Speaking Up, Comply with laws, regulations and Group standards, Fight financial crime, Reject bribery and corruption, Ensure fair outcomes for clients, Manage conflicts of interest, Do not engage in or support insider dealing, Protect confidential information, Compete fairly in the market place, Treat colleagues fairly and with respect, Be open and honest with regulators – give them your full co-operation, Respect our communities and the environment
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders*
- Collaborate with internal stakeholders including BB PSD, BB Frontline, BB SSPM, CB&M, GBA, Compliance, Legal, S&T, MO, BRM, Finance, Group BB and IT... etc.
Other Responsibilities*
- Accountable for the assigned alliances relationships and GBA related KPIs (number of clients acquired, business growth and P&L relating, timely delivery of the project).
- Market intelligence on servicing SMEs. Recommend adoption where there is business case.
- Represent at GBA / BB Segment forums, collaborate with internal stakeholders to enhance SCB Business Banking market profile and presence
- Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
- Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
- Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank
- Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
- Cooperate with any investigations or reviews on regulatory failure such as accountability review
- Properly perform the duties on management and ensure the effectiveness of internal control
- Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership
- Be responsible for significant losses due to failure of effectiveness of internal control
QUALIFICATIONS*
TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS
- Good understanding of digital landscape, relevant online banking technologies and products for application to SME users
- Demonstrable capabilities in growing businesses and developing business using digital partnership / channels
- Proven risk management capabilities
- Firm in all business guidelines and compliance issues
- Demonstrated communication and engagement skills
- Endurance, personal perseverance, strong self-motivation, entrepreneurial, problem–solving skills with flexibility, team player
- Good social skills with in-depth network into relevant target market
Our Ideal Candidate
Banking Products and Services Development
Marketing Channel
Customer/Market focus
Client segment strategies
Knowledge of Sales Channels
Profitability Analysis
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
